Refund and Returns Policy

Refund Policy:
Refunds will be processed to the same account from where the payment was made if order is canceled. It usually takes 24 working hours to process the refund and it might take further 4-5 working days for the refund to reflect in your account.

Return Policy:
Our company has a strict no return policy for natural diamonds. Once the purchase is made and the product is delivered, we do not accept returns or offer refunds unless the item received is damaged or defective.
We take utmost care to ensure that our products are of high quality and meet the expectations of our customers. However, if you receive a damaged or defective item, please contact our customer support team within 48 hours of receiving the product. We may require you to provide evidence such as photographs or a detailed description of the issue.
In the case of a verified damaged or defective product, we will work with you to provide a suitable resolution, which may include a replacement or store credit. The decision for a resolution will be made on a case-by-case basis.
We encourage you to carefully review the product descriptions, specifications, and images before making a purchase to ensure that it meets your requirements. If you have any specific questions or concerns about a product, we are here to assist you before placing the order.
Please note that there is no return policy.
If you have any further inquiries regarding our return policy, please feel free to reach out to our customer support team, and we will be happy to assist you.